Terms and Conditions
1. General Information
These Terms and Conditions ("Terms") govern your use of the Chrono Ranger online store operated by Mugabo Assets ("Company," "we," "us," or "our"). By accessing or using our website and services, you agree to be bound by these Terms.
Company: Mugabo Assets
Support Contact: support@chronoranger.com
2. Acceptance of Terms
By placing an order, creating an account, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
3. Products and Services
3.1 Product Information
We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions, colors, or other content on our website are complete, reliable, current, or error-free.
3.2 Pricing
All prices are displayed in the applicable currency and are subject to change without notice. We reserve the right to modify prices at any time, but price changes will not affect orders that have already been confirmed.
3.3 Product Availability
All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
4. Orders and Payment
4.1 Order Acceptance
All orders are subject to acceptance by us. We may refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.
4.2 Payment
Payment must be made in full at the time of purchase using accepted payment methods. We reserve the right to refuse payment methods or require additional verification.
4.3 Order Confirmation
You will receive an email confirmation once your order has been successfully placed and accepted.
5. Shipping and Delivery
5.1 Free Shipping
We offer free shipping on all orders to eligible locations as specified during checkout.
5.2 Delivery Time
Standard delivery time is 5-10 business days from the date of order confirmation. Delivery times may vary based on location and circumstances beyond our control.
5.3 Shipping Address
You are responsible for providing accurate shipping information. We are not liable for delays or non-delivery due to incorrect or incomplete address information.
5.4 Risk of Loss
Risk of loss and title for products pass to you upon delivery to the shipping address you provide.
6. Returns and Exchanges
6.1 30-Day Money Back Guarantee
We offer a 30-day money back guarantee from the date of delivery. To be eligible for a return, items must be:
- In original condition
- Unused and in the same condition as received
- In original packaging with all tags and labels attached
6.2 Free Exchange Policy
We offer free exchanges within 30 days of delivery. You are only responsible for return shipping costs. The replacement item will be shipped to you at no additional charge.
6.3 Return Process
To initiate a return or exchange, contact our support team at support@chronoranger.com with your order number and reason for return. We will provide you with return instructions and authorization.
6.4 Refund Processing
Approved refunds will be processed within 5-10 business days after we receive the returned item. Refunds will be issued to the original payment method.
6.5 Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons. Such restrictions will be clearly stated on the product page.
7. Customer Support
For questions, concerns, or support regarding your order, please contact us at: Email: support@chronoranger.com
We aim to respond to all inquiries within 24-48 hours during business days.
8. User Accounts
8.1 Account Creation
You may create an account to facilitate purchases and track orders. You are responsible for maintaining the confidentiality of your account credentials.
8.2 Account Security
You must notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from unauthorized account access.
9. Intellectual Property
9.1 Website Content
All content on our website, including text, graphics, logos, images, and software, is the property of Mugabo Assets or our licensors and is protected by copyright and other intellectual property laws.
9.2 Permitted Use
You may use our website for personal, non-commercial purposes only. You may not reproduce, distribute, or create derivative works from our content without express written permission.
10. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
11. Limitation of Liability
11.1 Disclaimer of Warranties
Our products and services are provided "as is" without warranties of any kind, either express or implied, including but not limited to merchantability or fitness for a particular purpose.
11.2 Limitation of Damages
To the maximum extent permitted by law, Mugabo Assets shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services.
11.3 Maximum Liability
Our total liability for any claim related to our products or services shall not exceed the amount you paid for the specific product or service giving rise to the claim.
12. Indemnification
You agree to indemnify and hold harmless Mugabo Assets, its officers, employees, and agents from any claims, damages, or expenses arising from your use of our website or products, or your violation of these Terms.
13. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, or government actions.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising from these Terms shall be resolved in the courts of [Insert Jurisdiction].
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
16. Modifications
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.
17. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Mugabo Assets regarding your use of our website and services.
18. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Mugabo Assets
Chrono Ranger Support
Email: support@chronoranger.com